Shipping policy

Last updated: 12/30/2023

Thank you for shopping at Exhort 1! We are committed to providing you with a seamless shopping experience, including reliable and timely delivery of your orders.

1. Processing Time:

  • All orders are processed within 7 business days (excluding weekends and holidays) after receiving your payment. You will receive a confirmation email once your order has been processed.

2. Shipping Rates:

  • Shipping charges are calculated based on the weight of your order and the destination. The rates will be displayed at the checkout before you complete your purchase.

3. Shipping Time:

  • Shipping can take anywhere between 3 - 7 days. 

4. International Shipping:

  • We currently ship to select international destinations. International shipping rates and delivery times may vary. Customs duties and taxes may apply and are the responsibility of the customer.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier's website.

6. Lost or Damaged Items:

  • Exhort 1 is not liable for any items lost or damaged during transit. If your order is lost or arrives damaged, please contact the carrier to file a claim. We will assist you in providing necessary information.

7. Shipping Restrictions:

  • Some items may have shipping restrictions or may not be eligible for international shipping. We reserve the right to refuse or cancel an order for any reason, including if fraud or an unauthorized or illegal transaction is suspected.

8. Change of Shipping Address:

  • It is the responsibility of the customer to provide an accurate shipping address. If you need to change your shipping address, please contact us immediately. We cannot guarantee that the change will be possible once the order has been processed.

9. Returns:

  • For information on returns and exchanges, please refer to our Return Policy.

10. Contact Information:

  • If you have any questions about our shipping policy, please contact us at iukhan999@yahoo.com.

Note: This shipping policy is subject to change without notice. Please review it regularly for updates.

Thank you for choosing Exhort 1